We’re a small, family-run team on a mission to make living more comfortable — making  furniture that’s better for our planet and our homes. Our manufacturing partners in California, North Carolina, Pennsylvania, and Illinois bring each piece to life by hand, accentuating the incredible quality of our materials through their artistry. Sourcing from sustainable textile mills, ethically-managed forests, and eco-certified partners, we choose every material for its durability, sustainability,  and beauty. We’d say we're pretty different from most furniture companies, so poke around and get to know us. You can find more about our materials here, and for more about Medley, go here.

Durability is a top priority for us: that's why our talented manufacturing partners bring every Medley piece to life by hand with special expertise and top-notch materials. From the inside out, we build for lasting shape and comfort.

Check out each product’s specific product page to learn more about our builds and swing by our Craftsmanship page for a deep dive.

Sofas & Sectionals Specifics

Framing: Our GOLS certified natural latex and OEKO-TEX 100 standard wool sofa and sectional frames are constructed with a blend of FSC-certified solid wood and PureBond® engineered hardwood for added stability. Each frame is corner blocked for strength and comes with a lifetime warranty against cracking, breaking, or warping. 

Suspension: We use our proprietary hand-tied arch suspension system or an 8-way hand-tied coil spring suspension system depending on the upholstery product. We’ve sat and sat again testing products to create the most supportive, comfortable sit that also prevents sagging and squeaking. 

Filling: Our high-density foams and fillings are known for their comfort, responsiveness, and ability to retain shape over time. We offer GOLS-certified organic plant-based natural latex foam wrapped in OEKO-TEX 100 Standard wool, as well as high-resilience poly foam certified by CertiPUR-US®. Both options are wonderfully supportive and sumptuously soft.

Fabrics: We offer over 120+ fabrics and leathers with eco-certifications chosen for their beauty and durability: order free swatches here.

Beds, Chairs, Sideboards, and Dining Tables

We've provided detailed material specifications on each individual product page, but primarily we feature FSC-certified and domestic solid woods. In select cases, we incorporate engineered hardwood to enhance structural integrity or reduce weight where appropriate.

We’ve been exploring materials and construction for the last 20 years to deliver the most comfortable lounge out there.

Our ultra durable, lifetime warranty-protected frames offer a sturdy base for cushions filled with comfy, high-resilience foam. Paired with thoughtful design and expert craftsmanship, we guarantee exceptional comfort and support for all our pieces. Our in-home trial backs up this claim to make sure you absolutely love your furniture.

We care deeply about making you happy and helping you find the right comfort match: you can start by exploring our comfort guide or reaching out to our team directly—we're known for our excellent customer service. Give us a ring!

Yes! We build for impeccable quality and longevity that can expertly withstand kid and pet shenanigans. :)

In addition to our ultra tough, lifetime warranty-protected frames and resilient foams and fillings, we offer 120+ fabrics and leathers, so you can find the upholstery that works best for your household. We offer both eco-certified synthetic fabrics — they're generally durable and easier to clean, making them one of the best options for kids and pets — as well as, machine washable, natural fabric options. ⁠Look for our "kid-friendly" and “pet-friendly” icons on our fabric samples page, where you can find durable, easy-clean fabrics, and order free samples.

We are online-only, and we offer an in-home trial for all of our products to make sure you love what you buy. If you have room design questions, need help choosing fabric, or can’t decide between a deep lounge or high back, we offer expert Design Help. 

As a family-run business operating and manufacturing here in the US, we offer a 30-day trial and easy return, so you can test out your new Medley piece in your home. We also wrote this handy comfort guide to help you navigate our various sofa and sectional offerings — and find your perfect fit.

We're confident your furniture will last as long as you need it to, but just in case, we offer a lifetime warranty on our frames, a 20-year warranty on mattresses, a 10-year warranty on filling, and a 5-year warranty on fabric upholstery. Lifetime guarantees are one-time and apply to the original owner. Visit our warranty page for more details. 

Need to make a warranty claim? Please fill out our Warranty Form and attach any supporting pictures or videos (if applicable).

We offer an in-home trial for all of our products to make sure you love what you buy. If you’re not satisfied, let us know within 30 days after you receive your order by emailing orders@medleyhome.com. 

Please include the following:

1. Reason for return
2. Details of any damage or staining on the piece

If the reason for the return can be addressed via an alternate solution, we may offer a more eco-friendly fix —but if you're not satisfied, we'll gladly process the return. We'll coordinate a pick up, ship the product back and, once it's received by us in good condition, issue you a refund minus the original shipping cost you paid on the order. Easy breezy.

Please note: 

We do not accept returns on orders shipped to Hawaii, Alaska, Canada or other international locations.

Products over $10,000 (regular list pricing before shipping and tax added) are subject to a 10% return fee.

These items and final sale and we do not accept returns from products listed in the Re-Lounge section.

Within 7 days after purchase order date: Any furniture ordered with a non-stocked fabric or C.O.M.  is subject to a 20% restocking fee if changed or canceled.

After 7 days from your purchase order date: We are unable to cancel or accept a return request for orders with non-stocked fabric or C.O.M.

We accept returns for any standard customization offered on our site. We are unable to accept returns beyond these modifications.

Due to legal limitations, we do not allow returns for bed mattresses. Sofa beds that have mattresses may be returned.

We ship all over the world, but purchases outside the continental United States cannot be returned. Purchases for Hawaii and Alaska can be returned, but the customer pays return costs.

Please measure and make sure your item will fit into your space ahead of time. We recommend using tape to mark out your space for length, width, and height before placing your order. It can be a little tricky for large pieces and awkward corners, but it’s always worth it to plan ahead. If you’re unsure about the piece fitting through a doorway or stairwell, you can email us at orders@medleyhome.com and we’ll help you take measurements. We charge a 20% restocking fee to exchange or return any item that is unable to be delivered due to sizing/fit issues. 

Delivery fees are not refundable on any order that has shipped and is then canceled or returned.

Products under $10,000 that are canceled or altered after 7 days of purchase and before shipping out are subject to a $175 fee.

Products over $10,000 (regular list pricing, before shipping and tax added) are subject to a 10% fee for changing or canceling after 7 days of purchase and before shipping.

Within 7 days after purchase order date: Any furniture ordered with a non-stocked fabric or C.O.M.  is subject to a 20% restocking fee if changed or canceled.

After 7 days from your purchase order date: We are unable to cancel or accept a return request for orders with non-stocked fabric or C.O.M.

Yes. If your item has not shipped we will refund the delivery fee, but your order may be subject to restocking fees. Please see our cancellation policy above.

Delivery fees are not refundable on any order that has shipped and is then canceled or returned.

At Medley, each piece is made by hand with care and precision and ships directly to you from a US based manufacturing facility. After selecting your options, you can view an item's expected ship date on each product page.

Keep in mind the estimated shipping date assigned to your order is the expected week manufacturing will be completed and shipped from our warehouse. Because our furniture is made to order and by hand, completion dates can vary. This ship date is our best estimate based on your place in our order queue.

Shipping transit times vary depending on your location, but typically take between 2-3 weeks for urban areas. Deliveries in rural, remote, or to zones that are outside of metropolitan areas may result in additional shipping time. Shipping delays are subject to carrier lead times outside our control.

If you have a specific timeline in mind, please email sales@medleyhome.com to make sure we can meet your target date before placing your order.

Before shipping: You can track your order’s progress on this page for the most current timing, or you can email us at orders@medleyhome.com and we'll be in touch within 48 hours (business days) to provide an update.

Order Status Page Terms:

• Order Confirmed: We have your order and are gathering materials
• In Production: We’ve started your build.
• Shipped: Your order has been picked up and is on its way to you!

Ready to ship: As soon as your order is completed and scheduled for shipment, our team will email you our shipping carrier's tracking details for your reference. Once your shipment arrives in your local region, the last-mile carrier will contact you to schedule the day and time of delivery.

Keep in mind the estimated shipping date assigned to your order is the expected week manufacturing will be completed and shipped from our warehouse. Because our furniture is made to order and by hand, completion dates can vary. This ship date is our best estimate based on your place in our order queue.

Your order's estimated ship date indicates the week we expect to complete and dispatch your furniture from our warehouse. Because our furniture is made to order and by hand, completion dates can change. We will provide our best estimate and will always update you as soon as possible. 

Your order’s delivery date is the date your furniture will be placed in your home.

You can track your order’s production progress on this page. As soon as your order is scheduled for shipment, our team will email you our shipping carrier's tracking details for your reference. Once your shipment arrives in your local region, the last-mile carrier will contact you to schedule the day and time of delivery.

We ship to every state in the US and Canada frequently. Shipping costs can be extremely high to ship outside the US and to Canada. To see shipping costs, you can add a product to your cart and enter your zip code. If your location isn't available, please email us at sales@medleyhome.com. If you have any questions about timing, service, or destinations, we can look into these options for you. 

For Hawaii and Alaska, please note that the standard is not White Glove service and the furniture will be dropped off fully packaged inside your front door.  If you live in a building, this means it will be left in the lobby. 

For Canada, the delivery service available is Curbside Dropoff. If you require more of a full service, please contact us to see if it's possible in your location.

We do not accept returns on orders shipped to Hawaii, Alaska, Canada or other international locations.

If you have more than one item with the same order number and shipping from the same facility, we will ship them at the latest lead time by default. If items are shipping from separate facilities, they will each have their own ship date and tracking information. 

If you would like us to ship the items separately based on their individual lead times, please let us know at the time of purchase. We can arrange to split your order for an additional charge of $175 for any additional White Glove delivery per shipment.

Most of our furniture ships assembled through long-haul + local delivery teams and cannot be delivered by common carriers such as USPS, UPS, or FedEx. We offer white glove delivery through freight carriers to make sure you have the best experience possible. The delivery carrier will place your product into any room, provide light assembly, and remove the packaging. If you are more comfortable with the delivery crew leaving the furniture outside your place or just inside the front door, you can specify this with them.

White glove delivery means the carrier company will place your delivery into any room, provide light assembly, and remove the packaging.

If you are more comfortable with the delivery crew leaving the furniture outside your place or just inside the front door, you can specify this with them when you are scheduling your delivery.

White glove delivery is included and required on all orders (excluding ottomans, poufs, and throw pillows) and is the only shipping option available at checkout.

Here at Medley, we regularly use specialized freight carriers because items ship mostly assembled. As soon as your order is scheduled for shipment, our team will send you the shipping carrier's tracking details for your reference. Once your shipment arrives in your local region, a last-mile shipping carrier will contact you to schedule a convenient delivery window M-F.

Saturday deliveries are not included with our standard shipping rates, and are not available in all areas. Please call us ahead of time if you wish to arrange a Saturday delivery.

 You can reach out to the delivery company directly, or you can email us at orders@medleyhome.com. Please allow 48 hours (business days) for our team to reply.

If you need to reschedule your appointment, please contact our shipping company as soon as possible. If you miss your appointment or need to reschedule within 24 hours of a confirmed appointment an additional fee will be charged. Shipments to locations in our standard delivery zone will be charged an additional $175. Additional charges may occur for shipments to outside zones, or for deliveries with special requirements.

Yes! We ask that you carefully check your furniture once it arrives. In-transit damage is no fun, but unfortunately happens from time to time. Inspecting your furniture and promptly reporting it to Medley allows us to follow up with our shipping partners and fix any issues. Please follow the instructions below to submit a record of damage within 24 hours of delivery. Note that Medley can not be held responsible for any shipping damage that is not notated at the time of delivery.

White Glove delivery is our standard service and includes up to 15 minutes of assembly if needed. Our sofas and sectionals do not require assembly unless the legs are 6" or taller, but are easily screwed into the bottom of the piece. Legs may come packaged separately with your delivery. Beds and dining tables can require simple assembly which is included in our White Glove service. 

We can also provide assembly instructions ahead of time for additional preparation if requested.

We all have preferences when it comes to our homes and how new furniture makes its entrance. If you have specific requests such as removing shoes or wearing booties when the delivery company enters your home, please communicate ahead of time with them and again when they arrive. While delivery companies may not be able to fulfill requests like "please assemble this sofa while singing show tunes" (though it does sound fun), they'll certainly do their best to accommodate reasonable asks that ensure your furniture arrives just as you envisioned. 

One important note: in some home layouts, delivery teams may need to wear shoes without booties for safety when carrying heavy furniture—your beautiful new pieces deserve to arrive safely, along with the people delivering them.

In-transit damage is no fun, but unfortunately happens from time to time. Inspecting your furniture and promptly reporting it to Medley allows us to follow up with our shipping partners and fix any issues. Please follow the instructions below to submit a record of damage within 24 hours of delivery. Note that Medley can not be held responsible for any shipping damage that is not notated at the time of delivery.

For white glove deliveries: After your furniture has been unwrapped and placed in your home, take time to check for any damage that may have occurred in transit. 

If you find any issues, please complete the following:

1. Document issues on the shipping company's signed delivery sheet
2. Take clear pictures of the damage
3. Within 24 hours, fill out our Shipping & Manufacturing Issue Form and attach any pictures or videos demonstrating your concern. You can also email us at orders@medleyhome.com including your order number, all damages provided on the shipping carrier’s paperwork, and any other pertinent information.

For standard shipments via Fedex/UPS/USPS: Please inspect your shipment before unpacking in order to identify any damage to packaging.

If you see damage, please complete the following:

1. Please take a picture of the box before unwrapping, clearly showing damages.
2. Proceed to unwrap and take pictures of the product and any damage. 

Within 24 hours, fill out our Shipping & Manufacturing Issue Form and attach any pictures or videos demonstrating your concern. You can also email us at orders@medleyhome.com including your order number, all damages provided on the shipping carrier’s paperwork, and any other pertinent information.

Please measure and make sure your item will fit into your space before placing your order. We recommend using masking tape or cardboard to mark out your space for length, width, and height before placing your order. It can be a little tricky for large pieces and awkward corners, but it’s always worth it to plan ahead. If you’re unsure about the furniture piece fitting through a doorway or stairwell, you can email us at hello@medleyhome.com and we’ll help you take measurements.

If you find yourself in this situation, your items can either be left with you curbside or refused and shipped back to us. Refusal is subject to a 20% restocking fee.

Our upholstered furniture is built in California and North Carolina. Our wood furniture pieces are built in California and Pennsylvania. Our mattresses are made in Illinois.

We take ultra care in selecting what goes into our furniture. Every material is thoughtfully sourced and considered for its overall impact on our health and our planet. Learn more about our materials here.

Yes! You can read more on our certifications page. Our materials have various certifications such as:

• Global Organic Latex Standard (GOLS)
• GreenGuard Gold
• OEKO-TEX® Standard 100
• Red List Free
• CertiPUR-US®
• Forest Stewardship Council

Learn more about the materials we use on our materials and fabrics pages or email us with any specific questions. We consider transparency important and want to let you know exactly what is going into your home.

We do not add flame retardants nor use materials with flame retardants on any of our fabrics, fillings, or other parts of our furniture. We believe contact with flame retardants can cause harm, so we prioritize confirming they are not added when sourcing our materials.

Overall, it’s a plush, supportive, and incredibly comfy lounge. Our latex foam cushion is dense with a soft, slightly springy sit, and each is wrapped in an envelope of fluffy wool for sink-in softness. Back pillows are also filled with wool, and unlike down, wool's resilience requires no fluffing to maintain its pillowy lift and support. Frames are covered in thick needled wool, and the arms are padded with a thin layer of latex for extra softness. Learn more about our organic, natural latex here. You can also visit our Comfort Guide to learn more about the perfect sofa or sectional for you.

Our natural latex foam seat cushions, which come from rubber tree sap, feature a durable spring-back to hold its shape for 20+ years—much longer than traditional poly foam that you'll typically find in a sofa. Our wool fiber-filled back pillows maintain lasting fullness and structure, too. Naturally pliant, wool fibers can bend an astonishing 20,000 times before they break! 

Overall, both of these natural materials offer more resilience, structure, and support than standard poly foams and fillings—all while being easier on the planet and better to bring into your home.

Fabric cushions: Our loose upholstered sofa and sectional back pillows and seat cushions are flippable except for chaise and bumper sectional seat cushions due to their shape. 

Leather cushions: If you opt for leather upholstery, your seat & back cushions will have a fabric panel on one side to provide airflow — and so it isn't like sitting on an inflated beach ball! Some of our pieces have a fabric panel on the backside of the cushion making it one-sided only, while others have this panel in a more hidden section allowing for a 2-sided seat cushion or back pillow. Unfortunately, this is not a customizable option.

Off-gassing is the airborne release of a chemical into vapor form. Off-gassing occurs when manufactured items release volatile organic compounds (VOCs) and other chemicals into the air we breathe. Many companies will tell you that everything off-gasses, but some fumes are more harmful than others. Our plant-based latex foam and wool are considered to be non-off-gassing, but depending on several factors can have a distinct smell for sensitive people that dissipates over a short amount of time. While our poly foam is not a 100% natural material like the plant-based latex foam we offer, it's the healthiest version of poly foam available on the market. This is considered low-VOC (less than .5 parts per million), and technically it does have off-gassing. Importantly, almost all of the off-gassing occurs between right after the materials are produced and a couple of months afterwards, well before they are in your home. Because wood is a natural product it does not off-gas. The finishes we use are no and  low-VOC waxes and stains. Lastly, the majority of our fabrics are UL GREENGUARD Gold certified to ensure they meet low total VOC emission levels in the name of maintaining better indoor air quality.

All synthetic foams are not created equal. Optimally we would only carry our plant-based natural latex foam, but because the material is more expensive, we offer high-density CertiPUR-US® certified polyurethane foam. This poly foam is the cleanest synthetic choice on the market and better than other available polyurethane foams because the material consistently meets updated emissions and durability standards. This poly foam cushion provides a medium-sit and holds its shape for years and years to come, providing comfort and durability.

A latex allergy is most often caused by the sap proteins in rubber trees. The most common latex allergy is from skin contact with gloves or other latex products. Since our plant-based latex is wrapped in wool, cotton, and then fabric, there won't be direct skin contact. Some people have an allergic reaction to natural latex by breathing in latex particles, but this is very rare. If you are allergic to latex through a skin allergy, you should be safe to order this product, but please check with your healthcare provider. If you have a respiratory latex allergy, we recommend you opt for our CertiPUR-US® certified poly foam option.

As part of our mission, Medley strives to offer the most sustainable and cleanest furniture on the market from the inside out. Our current organic latex + wool upholstery is almost 100% natural! Here’s a breakdown of what that looks like:

Natural Materials
GOLS-Certified natural latex
OEKO-TEX® STANDARD 100 certified wool
Burlap and jute
Wood, solid and Pure Bond® engineered hardwood
Cotton
Fabric and leathers (depending on your choice)

Remaining materials that aren't all-natural or are blends
Zippers, springs, and staples
Wood glues and leg finishes
Poly/cotton blend seat deck and dust covers

Upholstery threadFabric (depending on your choice)

Of course spills happen, but try to clean them up as soon as possible: the longer moisture sits, the more likely it'll leave a stain. Please review our care instructions on our care page — just scroll to the bottom.

No stress, we’re here to help! Start by reading this handy blog post that details all the possible considerations for picking the perfect fabric for your space. Next follow these steps:

1. Order any (free!) swatches that catch your eye
2. Live with them in your space for a few days and observe them in different lighting
3. Consider your daily lifestyle and test the swatches for durability.
4. Consider your budget.
5. Trust your instincts – the best fabric is the one you like most!

Yes! We encourage ordering material samples here before ordering product. And it's always free*.

*Canadian residents: We love you, but the cost to ship samples is much higher for us, so there is a $30 charge. If you end up purchasing furniture through us, we’ll refund this amount in full.

We really, really, really recommend ordering fabric samples first. Color settings on individual monitors vary widely, potentially making samples look different online than in person. Fabric tones naturally vary under different lighting, so it’s helpful to see your preferred fabric in your space where your furniture will live. You can order fabric, leather, and other material samples here. And they are free*!

*Canadian residents: We love you, but the cost to ship samples is much higher for us, so there is a $30 charge. If you end up purchasing furniture through us, we’ll refund this amount in full.

We do, and it’s free! Click here to get in touch with one of our furniture stylists.

If you'd like to place your order now, but need a little more time to select a fabric, select our "Decide Later" option and lock in the sale pricing. Here’s how to do it:

1. Customize your furniture: Head to the product page and click "Customize". When you reach the "Fabrics and leathers" step, select the "Decide Later" option.

2. Check out: Place your furniture order. Keep thinking about which fabric you'd like, and order free fabric samples if you haven't yet. The fabric amount calculated is our base price for fabric and adjusted when you make a final selection.

3. Email us: Let us know which fabric you'd like to choose for your furniture piece at hello@medleyhome.com. Based on the fabric availability, a new estimated production and ship date will be calculated for you. Our team will then update you with this new estimated shipping date and any dollar amount owed based on your fabric selection for payment.

You can provide your own fabric for any of our upholstered furniture pieces. When selecting the fabric in our customizer, you can instead choose "C.O.M. (Customer's Own Material) to learn more about cost and estimated* yardage needed. After placing your order, you'll receive instructions on how to provide your fabric to our team. An estimated production time for your order will be calculated once we receive your fabric. Please reach out to us at hello@medleyhome.com with any questions.

*Our team may need to contact you for an update on the yardage needed if your fabric has a pattern or repeat.

We do not offer a reupholstery service, but do encourage you to find a local upholsterer if you would like to extend the life of your furniture piece (we think that’s really cool!) We don't offer slipcovers for our upholstered goods, but most of our cushion covers have a zipper and are removable. Some can be washed according to fabric guidelines and laid flat to dry. You can learn more on our product care page.

We offer the ability to select from a multitude of sizes, fabrics and leathers, fillings, and leg styles.

For Trade partners with larger volume projects looking for further customization, please reach out to our design team at hello@medlyhome.com and we'll see if our production capabilities are a good fit for your project.

With a little routine care, your furniture will look and feel its very best for years to come: head to our product care page for detailed care and cleaning instructions.

We choose every upholstery fabric for its durability, beauty, and ease of cleaning, though it is good to understand that synthetic fabrics will be easier to maintain over natural fibers. All of our fabric collections can be spot cleaned — which is the best method for stain removal, and some cushion cover fabric can even go in the washing machine (when needed)! All meet or exceed commercial grade limits, meaning they can withstand traffic in a busy mall and still hold up. Head to our fabric samples page to learn more about each fabric collection’s strengths and be sure to hover over their icons to understand how each fabric will perform.

While we love natural fibers, please keep in mind, natural fabrics without any treatment are more prone to dirt, stains, and showing overall use — so more caution and upkeep are required. It’s good to understand that synthetics and plant-based finishes offer better stain resistance because they are inherently repellent, allowing you more time to remove the stain. Tighter weaves are also helpful in repelling dirt and stains. To wrap it up - no fabric is infallible, but you’ll need to take stock of your space and determine what works best for you. To really dig in on this, visit our care page and read about fabric choice and maintenance.

Great question! We’ve broken down the details of our various leather offerings on our product care page. Take a gander and let us know if you have any questions. You can then order free samples on our samples page to try them out in your home.

Great question! First, stop by our care page and read through the Fabric Choice & Maintenance section. Next visit our samples page and read through the What Fabric Should I Choose section. Think about the ways you utilize upholstered furniture in your home. Do you eat on your sofa? If so, perhaps test oil, grease, or ketchup on the fabric. Do you unwind with a glass of wine in the evening? Pour a little out for science. Do you have a pup that loves playing in the rain? Add a little muddy mess to a swatch sample. Are you super clean and only snuggle up with a blanket? You might not need to test at all!

After you’ve appropriately dirtied your fabric, follow the care instructions on our product care page for best cleaning practices. Your goal is to figure out what kind of fabric works best for your lifestyle. Hot tip: we know so many people love cream and ivory colored fabrics. If this is a choice you are making, remember lighter colors don’t hide marks, dirt, and oopsies as well, so perhaps consider a synthetic or a plant-based stain repellent too for your choice.

Yes. To see your order's estimated lead time, head to the product page and click the "Customize" button. When you reach the "fabrics and leathers" step, you'll notice that the lead time changes dynamically as you click between fabric collections (look for the orange text next to the truck icon). If you have a specific timeline in mind, email hello@medleyhome.com to make sure we can meet your target date.

This estimated lead time can change depending on availability, so be sure to check the updated information when you are ready to place your order.

Yes! Our partnership with Affirm offers monthly payment plans available from 6 to 18 months, and 0% interest for those that qualify. You can click here to learn more.

We aren't set up to take ACH or checks for payment, however, we do accept Paypal. You can add your banking details to your Paypal account to pay with ACH.

We love working with designers, architects, project managers, and anyone else in the trade. We offer exclusive savings on all Medley orders, and if the order is larger in volume we can extend an additional discount. Please contact us to specify the project and we’ll get things started right away. To set up a Trade account, you can visit this page. We look forward to working with you!