How Can We Help?

Call Us: (323) 801-6892
Monday - Friday 9am-5pm PST
Email Us:

Frequently Asked Questions

What is your return policy? What is the meaning of life? Why did the chicken cross the road? So many questions out there, some of which we're better suited for tackling than others. If you have any Medley related questions that you can't find answers to on our website, feel free to reach out to us directly.

What is your return policy?
What kind of warranty do you offer?
What do I do if my furniture is delivered damaged?
Do you offer monthly payments?
Where is your furniture made?
Are your products organic? Do you use flame retardants or other harmful chemicals?
Are your products certified eco-friendly?
Is off-gassing a concern for Medley upholstered furniture and other products?
Why do you offer polyurethane foam, is it eco?
What if I'm allergic to latex?
Can I order samples?
How does your fabric ‘Decide Later’ option work?
What is your lead time?
When will I receive my order?
Does my furniture require assembly?
What are the delivery service options?
Do you ship to Canada or outside the United States?
Do you offer a Trade discount?
Do you offer C.O.M. (Customer’s Own Materials)?
Do you offer reupholstery or slipcovers?
How custom can you get?
Do you have a store? Where can I see Medley furniture?