Our cushions exceed industry standards and will hold their shape for years. To avoid uneven wear on a particular cushion or area, simply flip, and, if possible, rotate to a different position on the piece. For down cushions and back pillows, a quick fluff rejuvenates them to their desired shape.

Vacuuming
Because dirt and dust can cause any fabric to wear faster, we recommend weekly vacuuming with an upholstery attachment (a hose or light brush will do the trick). Using the upholstery attachment, vacuum left to right in short, overlapping strokes (or right to left if you’re feeling like a rebel), starting at the top of your piece and working toward the bottom. This side-to-side method is especially helpful for highly textured materials like chenille or boucle fabrics that hold on to dirt. Switch to a crevice nozzle to vacuum under cushions and around seams.

Fading
Avoid positioning your furniture in direct sunlight, or toss a throw blanket over your piece to lessen the chance of fading from sun exposure.

Snags + Pilling
A good fabric shaver will help tackle pilling. Occasional snagging is also normal: if you find a loose thread here or there, use a felting needle or tool to push it back into the fabric. Threads can be snipped with a sharp pair of scissors as a last resort, but note that this can cause further unraveling. Please be careful not to cause further damage.

Fabric Cleaning Codes
New to upholstery cleaning? We got you covered. This quick guide offers the various cleaning code designation upholstery fabric can have. Scroll much further below to learn about your specific fabric.

• Cleaning Code (W)
  A "W" indicates that your piece can be cleaned with water. This means you're safe to use an upholstery cleaner along with distilled water on your spill or stain.
• Cleaning Code (S)
  An "S" indicates that your piece needs to be cleaned with cleaning solvents (dry clean only) and will not react well if water is applied to it. Spot cleaning is only advised if the product is meant for home dry cleaning use. Make sure that after using a product of this nature to use a blow dryer on low to fully dry the spot. Stains, spills or dirt in general should be cleaned as soon as possible to retain the longevity of the colors and the fabric.
• Cleaning Code (W/S)
  A "W/S" indicates that you can use either dry cleaning solvents or water with mild hand soap for cleaning. Clean spots as soon as possible before they have a chance to set in.

Watermarks
Regular water can sometimes leave a ring if used to clean a spill or stain. In order to avoid this, we recommend using distilled water when following our care tips. If you already opted to test fate and used regular water, don’t worry, not all is lost (fingers-crossed!)

1. Blot the area with a fresh towel.
2. Using a liberal amount of distilled water to "blend" in the stain. Often it is best to wet the entire fabric panel, or wet from seam to seam. Be careful not to over-soak the cushion.

Best practice is to use an upholstery cleaning tool (like this one) to remove/suck out liquid and water staining. Second-best is to blot the area with a clean towel pulling the liquid out of the upholstery fabric.

Non oil-based stains | Start here
Life means inevitable spills and oops, but never fear—your fabric is cleanable! Each fabric has an upholstery cleaning code to identify which kind of products and cleaning steps to use. Follow these detailed tips to keep your fabric looking fresh: 

1. Promptly address stains and avoid excessive rubbing or brushing. 
2. Check your fabric’s cleaning code on our Samples Page alongside our handy Fabric Cleaning Code guide above.
3. If your fabric has a Cleaning Code W, upholstery cleaners (like this one) can work magic. 
4. Fill your machine with distilled water wetting the stain and around the area.
5. Use the upholstery cleaning tool to pull the moisture back up into the machine. 
6. Repeat as necessary.

We recommend upholstery cleaning or professional cleaning about every 12 to 18 months, or more frequently for households with pets.

Oil-based stains | Start here
Ugh pizza grease! Sometimes food falls off our plates. Sometimes little fingers use the sofa as a napkin. Whatever the reason, we’ve got tips to try and help you out.

1. Blot stain lightly (do not rub!) with a clean cloth or paper towel. 
2. Dust cornstarch as an absorbent to cover the stain. 
3. Wait at least 3 minutes and vacuum thoroughly.
4. Proceed to (Fabric) Non-Oil Based Stain Tips 1-6 above.

Stubborn Stains | Attack Mode Activated
Sometimes stains are tougher than an 800 lb gorilla. After years of testing and playing with fabric stains, we’ve found the best method is quite simple.

1. Follow steps in the (Fabric) Non-Oil Based Stain Tips 1-4 above.
2. After wetting the stain and surrounding area with distilled water, use a white Dove bar soap (yes, really) rubbing soap into the stain. It’s magic, gentle, and works on 99.9% of stains.
   *Dove has been pretty full-proof, but if you prefer another soap, try a gentle dye-free dish soap. Some stains, like turmeric, are impossible. Get a blanket and give up now.
3. If needed, use your finger to gently rub the soap further into the stain and fabric.
4. Using an upholstery cleaning tool (like this one), suck the soap and liquid back up into the machine.
5. Be sure to remove all soap and liquid.
6. Repeat as necessary.

Coloring stains (i.e. crayons, ink, markers etc.)
Oof. These are tough. This advice has worked on many occasions, but please test a discrete section of fabric before attempting.

1. Remove any debris from fabric such as crayon wax.
2. Lightly, but directly spray stain with isopropyl alcohol.
3. Use a clean cloth or paper towel to gently rub and pull ink/crayon from material.
4. Repeat as needed. You can also try allowing isopropyl alcohol to set for 1-2 minutes before removal.
5. Proceed to Fabric Spot Cleaning tips above.

Even More Stubborn Stains
What in the world did you get on your Medley piece? We gave you our best advice. It might be time to call in the professionals.

Machine Washable Fabrics: Use sparingly, but easy peasy!
Hooray! The fabric you chose is machine washable. Now what? While we love this feature on upholstery fabrics, we do have a few cautionary pieces of advice. We do not recommend frequent machine washing. Hand washing is best to avoid wear and the possibility of slight shrinkage. Spot cleaning (see above) is still recommended as the best “stain” remover. However, if your dog ran through mud puddles outside and came racing back in to snuggle you on your sofa, you might need to throw those cushion covers in the machine. Here’s what you do:

• Machine washing upholstery fabric is primarily recommended for removing dirt or loose stains. Spot cleaning (see above) is still recommended as the best “stain” remover.
• Remove cushion covers and turn them inside-out.
• Wash with like-colors on cold using a gentle,  mild detergent.
• Lay flat to fully dry before placing them back on your cushions.
• Squish and push your inserts back into their covers, adjust as needed.

Leather develops character with time and use. Traditionally, marks, scuffs, and even stains add character to leather. With a little routine care, your furniture will look and feel its very best for years to come. 

Dusting
Because dust absorbs moisture and can cause leather to dry and crack, we recommend periodic dusting with a clean cloth and/or vacuuming with an upholstery attachment (a soft brush will do the trick). Use a soft, clean, white cloth dampened with distilled water when needed.

Conditioning
Condition your piece every 6 to 12 months or as needed to keep leather hydrated and soft. Truly! This is the best way to care for your leather piece. Your local climate will affect how often you'll need to condition, and your couch may need more care if you live in a dry location. Be sure to check which type of leather you have to select an accompanying conditioner and test any new products on a hidden area first.

We don't recommend a specific conditioner because companies often change their formulas without notice. Please test the leather prior to application.

Scratches and scuffs
Leather will naturally show marks from use over time—if desired, scratches and scuffs can usually be rubbed out with a clean, dry, soft cloth. Conditioning as needed with a natural leather conditioner will keep leather hydrated and soft, reducing the amount of scuffs and scratches.

Fading
Avoid direct sunlight and high heat to prevent discoloration and drying out.

Cleaning
Refer to our specific leather care guide below for tips. Many spills and stains, even if absorbed into the leather, may dissipate over time: an added bonus of the beautiful way leather ages!

Non oil-based stains
Life happens and when it does, we often accidentally curse. After that, try this:

1. Swiftly blot the stain with a dry white cloth to absorb all moisture. Avoid rubbing the leather and spreading the stain. 
2. Before moving onto the next steps on your stain, first test a discrete area to understand how the leather reacts and will appear after drying.
3.  If necessary, use clear, distilled lukewarm water with the cloth and gently wipe the spill dry. 
4. Bodie, Palomar, Milo | Non-corrected leather: Using a blow dryer and super soft nylon brush, you can also brush the affected area to reduce the stain’s appearance.
5. Tomo | Corrected leather: Using a blow dryer on a low setting, dry the area.
6.  If that doesn’t do the trick, mix three parts distilled water with one part mild, clear soap and repeat earlier steps as needed. Don’t forget to test first!
7. After liquid is removed, condition to replace moisture and reduce any lasting staining.

Oil-based stains
The sofa is not your napkin! If you find yourself saying that to little ones, guests, or yourself,  you might need these care tips. Also, we all make messes from time to time. Go easy on yourself and here are some tips to try and help you out.

1. Wipe off using a dry, white, absorbent cloth. 
2. If the spot does not dissipate in several days, try sprinkling the area with cornstarch, then cover it with a damp towel. Allow this to set for about one hour and remove the damp cloth. 
3. Bodie, Palomar, Milo | Non-corrected leather: Using a blow dryer and super soft nylon brush, you can also brush the affected area to reduce the stain’s appearance.
4. Tomo | Corrected leather: Using a blow dryer on a low setting, dry the area.
5. After liquid is removed, condition to replace moisture and reduce any lasting staining.

Ink or marker stains
The worst. Please note: this advice has worked on many occasions, but test a discrete section of leather before attempting and we’re sending you good vibes!

1. Remove any debris from fabric such as crayon wax.
2. Try using a pen eraser or a dry cleaning pad by softly rubbing the leather. Do not press firmly or continue if color begins to lift from the leather.
3. Apply isopropyl alcohol to a clean cloth or paper towel and gently rub and pull ink/crayon off the leather.
4. Repeat as needed. You can also try allowing isopropyl alcohol to set for 1-2 minutes before removal.

After liquid is removed, condition to replace moisture and reduce any lasting staining.

Scratches and scuffs
Our natural woods age beautifully with use and time. Surfaces of tables and case goods like credenzas and dressers can be lightly sanded as necessary to remove scratches or scuffs. Be sure to refinish afterward with an appropriate wood oil or wax. As always, test on a non-visible part first to see if the color change is desirable.

Some of our products feature natural wood veneers in certain areas, including the back of some storage pieces and the back and sides of our Buden Bed. We do not recommend sanding these areas.

Cleaning
Spills happen, of course, but try to clean them up as soon as possible: the longer moisture sits on wood, the more likely it'll leave a stain. To dust or wipe down your piece, simply use a lightly damp rag with water. If possible, wipe the whole surface to let the finish wear evenly.

Protection + Preventing Stains
We're big fans of coasters and placemats, especially when you're setting down anything warm or damp, as natural wood is very sensitive to heat and moisture. To help prevent stains, apply a wood oil or wax as needed, but test first on a non-visible area.

Humidity + Temperature Change
It’s normal for frames made with solid wood to expand or contract slightly due to extreme heat and cold or fluctuations in humidity. Changes like these may cause some temporary creaking or squeaking —this isn’t anything to worry about, and generally any noises like this will go away as the wood settles in a new position.