We make our furniture in the USA and by hand (in fact, it takes 16 hands to make each piece!). The result? Exquisite, durable craftsmanship that you'll love living with. We're confident your furniture will last as long as you need it to, but just in case, we offer several product warranties, including a lifetime warranty on our frames (that's a big deal!). Read on for a breakdown of each. In all cases, these warranties apply to the original owner.
We're proud to back up our quality with an industry-leading lifetime warranty on all frames, including all internal springs and wood structural elements.
We offer a 10-year warranty on cushions cores against manufacturing defects and significant loss of shape or resiliency. Please note that fillings will naturally soften over time.
We offer a 5-year warranty on fabrics against manufacturing defects. Please note that some fabrics will pill, which you can resolve with a fabric shaver. All fabrics and leathers will stretch a bit with use. In addition, all fabrics and leathers (especially natural materials like cotton) will lighten and change color as they are exposed to direct and indirect light.
We offer a lifetime warranty on frames for case goods with exposed wood. This includes the structural integrity of the piece (not the surface). We also offer a lifetime warranty on any hardware used. All exteriors of our wood products are built with solid wood (no veneers), so you can sand down and refinish as necessary.
We offer a 20-year warranty on mattresses. This warranty assumes normal wear and tear.
Every Medley piece is handcrafted to the highest standards. With some additional care, you'll ensure your piece will look and feel its very best.
Our builders bring each piece to life by hand and with special expertise, accentuating the incredible quality of our materials through their artistry.