Interior designers, architects, project managers, and other members of the trade are eligible to receive 15% off on all Medley orders, plus extra customization options to find exactly what you need. We look forward to working with you!

Yes! Our thoughtful construction and high-quality materials are meant to last and withstand heavy use, and we can customize any piece to accommodate your project. Looking for a large quantity of something? We're able to produce at high volumes. Email us at hello@medleyhome.com if you have questions.

For larger volume projects looking for further customization, please reach out to our design team at hello@medleyhome.com and we'll see if our production capabilities are a good fit for your project.

We offer the ability to select from a multitude of sizes, fabrics and leathers, fillings, and leg styles.

For Trade partners with larger volume projects looking for further customization, please reach out to our design team at hello@medlyhome.com and we'll see if our production capabilities are a good fit for your project.

You can provide your own fabric for any of our upholstered furniture pieces. When selecting the fabric in our customizer, you can instead choose "C.O.M. (Customer's Own Material) to learn more about cost and estimated* yardage needed. After placing your order, you'll receive instructions on how to provide your fabric to our team. An estimated production time for your order will be calculated once we receive your fabric. Please reach out to us at hello@medleyhome.com with any questions.

*Our team may need to contact you for an update on the yardage needed if your fabric has a pattern or repeat.

If you'd like to place your order now, but need a little more time to select a fabric, select our "Decide Later" option and lock in the sale pricing. Here’s how to do it:

1. Customize your furniture: Head to the product page and click "Customize". When you reach the "Fabrics and leathers" step, select the "Decide Later" option.

2. Check out: Place your furniture order. Keep thinking about which fabric you'd like, and order free fabric samples if you haven't yet. The fabric amount calculated is our base price for fabric and adjusted when you make a final selection.

3. Email us: Let us know which fabric you'd like to choose for your furniture piece at hello@medleyhome.com. Based on the fabric availability, a new estimated production and ship date will be calculated for you. Our team will then update you with this new estimated shipping date and any dollar amount owed based on your fabric selection for payment.

Yes! We encourage ordering material samples here before ordering product. And it's always free*.

*Canadian residents: We love you, but the cost to ship samples is much higher for us, so there is a $30 charge. If you end up purchasing furniture through us, we’ll refund this amount in full.

We're confident your furniture will last as long as you need it to, but just in case, we offer a lifetime warranty on our frames, a 20-year warranty on mattresses, a 10-year warranty on filling, and a 5-year warranty on fabric upholstery. Lifetime guarantees apply to the original owner. Visit our warranty page for more details. 

Need to make a warranty claim? Please fill out our Warranty Form and attach any supporting pictures or videos (if applicable).

Purchases outside the contiguous United States cannot be returned due to complexity and cost.

We are online-only, and we offer an in-home trial for all of our products to make sure you love what you buy. If you have room design questions, need help choosing fabric, or can’t decide between a deep lounge or high back, we offer expert Design Help. 

As a family-run business operating and manufacturing here in the US, we offer a 30-day trial and easy return, so you can test out your new Medley piece in your home. We also wrote this blog post and this handy Comfort Guide to help you navigate our various sofa and sectional offerings — and find your perfect fit.