Should You Buy Furniture Online?

Buying furniture the old fashioned way can be exhausting. Who wants to spend an entire weekend driving to every store in a 50 mile radius? It’s no wonder online furniture shopping has caught on. But still, something feels risky about making such a big purchase sight-unseen. If you’re nervous about making your first online furniture purchase, the key is finding a company that you trust. At Stem, we offer free shipping and returns, free design help, and other perks to make online shopping a breeze.


online furniture shopping



Before you make a purchase from an online furniture store, make sure it has the following benefits for its customers:


Free Shipping and Returns

Before you buy furniture online, you should always check the return policy. Some stores require you to pay for shipping, which can quickly get expensive. Sometimes you also need to pay to ship the item back to the store if you want to return it, as well as a restocking fee. At Stem, we offer free shipping and free returns. This means you get your furniture for its face-value price - no hidden shipping fees.


Our basic shipping offer includes Inside Delivery, meaning the products will be brought into the first threshold and left inside the packaging. If you’re looking for more, you can upgrade to White Glove Delivery, which means two people place the products in any room, unpack them, and remove packaging.


Once you receive your furniture, you have 100 days to try it, in-home, and we will still return it (you’ll just need to pay for shipping). This allows you to really test the furniture and make sure it fits your home and your lifestyle.


Free Design Help

When you buy furniture online, you can skip the hassle of getting all the way to the store, only to find they don’t have the style, fabric, or color of furniture you’re looking for. Online shopping offers unlimited options and customization you can see right there on the site! New furniture is an investment, and you don’t want to be stuck with something you don’t like or doesn’t work with your space.


design help


All Stem furniture is completely customizable, from the legs to the fabric to the size to the cushion filling. There are nearly endless possibilities, so you can get the sofa or table that’s perfect for you. We’ll send you fabric swatches so you can see how different materials look in the light of your home, and you can test their softness. If all those options feel overwhelming, we’ve got you covered.


When you order with Stem, you have access to a professional Furniture Stylist to help you throughout your decorating process. They offer free design assistance every step of the way, from styles to fabrics to coordination with an existing piece.


Online Furniture Shopping Pro-Tips

Now that you know what to look for in the best online furniture stores, here are a few pro-tips to make the process a breeze.


Measure, Measure, Measure!

The last thing you want is to spend time designing the perfect sofa - only to get it delivered and realize it doesn't fit your home. Before you make any purchases, tape out your area with blue painter’s tape, to see how much space you really have for your furniture. Make sure you tape up the wall for vertical dimensions as well.


modern furniture


An even better way to visualize the furniture is to use cardboard boxes in the approximate size. Set up your cardboard mockup and live with it for a few days. Make sure it doesn’t obstruct traffic patterns, allows for enough seating, and works with the room.


You also want to thoroughly measure all hallways, doorways, and staircases to make sure you can get your furniture into its new room. Triple measure everything!


Ask Questions

Don’t be shy when it comes to picking out your new furniture. If you have questions during the purchasing process, call the online furniture store to get clarifications. Make sure you are comfortable with every aspect of the fabric, design, size, and more, so you don’t have any surprises down the road.


Live With It

Thanks to Medley’s 100-day free home trial, you can live with the furniture for a few months before you make your final decision. Take advantage of this time, and really ask yourself if it’s the sofa or chair you want. If you don’t love it, return it! After all, it’s likely something you’ll have in your home for many years, so you want it to be perfect.


Buying furniture online might seem scary, but it actually allows you to get exactly what you want. Are you ready to buy online?